Puget Systems Most Reliable Hardware of 2025

(pugetsystems.com)

130 points | by zdw 4 days ago

10 comments

  • BadBadJellyBean 18 hours ago
    I always wonder how many system crashes that we put on the software or the OS are actually just sub optimal components. Computers are so complex and so fast that just a little bit of instability can probably lead to data corruption.
    • ortusdux 18 hours ago
      The optimist in me hopes that the bullwhip effect will lead to cheap ram in a few years, and that the glut allows for the wider adoption and support of ECC memory.
      • cmxch 12 hours ago
        I’d just like to see a repeat of the glut of HBM-backed processors like the Xeon Max 9480 that dipped as low as 900/cpu, about 2000ish all in, and with bandwidth that compares favorably to a 3090.
    • cosmic_cheese 18 hours ago
      Not just wholesale crashes, but all sorts of misbehavior. For example, cheap WiFi/BT/ethernet can wreak havoc on your connectivity and out of spec USB peripherals can cause all sorts of problems. Both can bring sleep/power saving problems.

      Most people using computers aren't technical enough to be able to discern these things, however, and many buy the cheapest thing on the shelf and so these subpar components persist.

    • johngossman 13 hours ago
      I've been building computers for my friends and I for 25 years and the two worst "random stability" issues I had were high quality but aging PSUs.
      • 12_throw_away 12 hours ago
        Yup. When building "upcycled" PCs out of used second-to-last-gen components, I learned very quickly to only ever use brand-new, high quality PSUs ... the alternative is insanity
        • jonathanlydall 5 hours ago
          My anecdotal experience over the last 15 years of personal PCs.

          I've had one case of Corsair memory which went faulty after a year (was replaced without question by the supplier) and around 3 PSU failures.

          However, on the 3 times I've done upgrades (typically motherboard + RAM + CPU) in that time I've been able to keep my existing PSU without stability issues.

          So I wouldn't say it's "insanity" to keep your current PSU when upgrading, but based on your experience if I had stability issues it may be the first thing I test.

          • reeredfdfdf 2 hours ago
            Yea, I've ran bunch of office PC's with nearly 20 year old components 24/7 without any stability issues (acting space heaters doing CPU intensive tasks in winter).

            No need to replace a quality PSU until you start having issues.

    • kalleboo 5 hours ago
      Even Linus Torvalds has said that Windows probably has a worse reputation for stability than it ought to simply due to people having bad RAM.
      • keyringlight 3 hours ago
        Given the number of computers now it's practically a certainty. One of the big challenges with diagnosing non-ECC RAM is that you can't directly measure it so you're left trying to eliminate issues elsewhere first and measuring symptoms or stress testing to determine if RAM is the most likely failure, meanwhile the system literally can't remember correctly. And that's if you're actively looking to diagnose, as opposed to accepting some gremlin in the machine.
    • pickle-wizard 16 hours ago
      It has been 25 years, but back in college I had a job refurbishing and repairing PCs. Most problems were caused by cheap no name hardware. Most the quality hardware rarely had problems.
      • LoganDark 12 hours ago
        Maybe when quality hardware has problems, the owner knows how to deal with it, but when no-name hardware has problems, the owner has no clue how to build a computer
    • vladvasiliu 17 hours ago
      Maybe. But then again, as someone who dual boots, I see one of the OS crashing and giving an alround worse experience then the other, on the same exact hardware, while the other just chugs along.

      Now, I'm not someone good at maths or physics, so maybe, somehow, it's actually more likely than not that the worse OS gets to run when there's worse solar activity going on or whatever else has en effect on my hardware, which also doesn't seem to affect memtest for some reason.

      But the likelihood can't be that high. Can it?

      • toast0 11 hours ago
        It could easily be flakey hardware and different drivers. Not necessarily better or worse, but one driver cause the hardware to ocassionaly fail in exciting ways, like DMA to the wrong address if jusy the right access patterns happen.

        If you've got an IO-MMU and everything aligns properly, devices can't DMA to the wrong place anymore, which might make it easier to track things down.

    • kg 16 hours ago
      Sometimes it's both. I had some crazy data corruption problems that turned out to be a one-two punch of a buggy anti-cheat driver from a game I was playing and a defective M.2 SSD slot on my motherboard. Without the combination of both factors everything was fine, but when I played the game with that slot populated, the disk in that slot started getting corrupted and failing to respond to requests from the OS (eventually hanging the system).

      Wild troubleshooting adventure.

      • johngossman 13 hours ago
        My sympathies. I've had to track some of those sorts of things down and sometimes you wonder about your sanity.
  • mrweasel 18 hours ago
    Maybe they just don't really use anything else, but I just love that the most reliable memory is just Kingston ValueRAM. No fancy heat spreader or packaging, not even a black PCB, just chips on a classic green circuit board.
    • Panzer04 15 hours ago
      This is presumably in part because it's going to have loose tolerances as a bottom-bin product.

      The difference in performance between "good" and "bad" DDR5 can be very large.

    • MisterTea 16 hours ago
      > just chips on a classic green circuit board.

      Thankfully Industrial Motherboards exist though not cheap or simple to obtain depending. Examples:

      https://www.asrockind.com/en-gb/industrial-motherboards

      https://www.advantech.com/en-us/products/microatx-motherboar...

    • wmf 15 hours ago
      It really gives the game away when you see that workstation/server parts aren't riced. None of that stuff actually helps.
      • parl_match 15 hours ago
        > It really gives the game away.

        Does it?

        That kingston ram is DDR5-5600, with smaller memory sizes, and has a longer warranty. This suggests that the product is binned memory from a line that is relatively mature (and by extension low failure rates).

        And, because it's clocked lower, it runs cooler, which reduces failure rate.

        On top of that, server memory is usually binned more strictly. And, it usually has bits missing for ECC, custom controller firmware, and cutting edge processes for packing more memory into the form factor.

        Now as a consumer you may think an LED is "riced" out, but I think custom firmware on your ram built for your application is way more "riced".

        > None of that stuff actually helps

        It probably actually does, especially for "high end" ram. IE stuff running at much higher transfer rates. Heat and voltage are the enemies of stability here. A heat sink/transfer shield is certainly going to help (in theory, anyways)

        On top of that, server ram has a higher expectation of cooling quality than consumer, which can be anything goes.

        • eptcyka 5 hours ago
          The ricer heatspreaders don’t actually help, sometimes they hurt. If you care about memory performance, you have to direvt airflow properly, and the chips themselves don’t output enough heat to require a heatsink, but they do need the airflow.
      • thesh4d0w 13 hours ago
        Workstations/servers have forced air cooling that drives a significant amount of airflow over the ram sticks. Gaming PCs don't. I don't think you can make the assumption that heat spreaders / sinks on ram don't help in them.
        • keyringlight 2 hours ago
          I also wonder about M.2 drives, mounted flat to the motherboard with what seems like lip-service to cooling. One of my bug-bears with PC design has been as heat/power demands increase it seems like there's a lack of incentive to do more than the bare minimum on coordination to drastically improve layout, the GPU daughterboard growing into a brick you need to mount and cool is another. I don't entirely blame them when shiny lights keep on selling.
        • habitable5 12 hours ago
          I thought the gaming PC airflow was front fans => cpu cooler => back (and top) exhaust fan(s) which puts the RAM sticks in the smack middle of the airflow.
          • vladvasiliu 5 hours ago
            > which puts the RAM sticks in the smack middle of the airflow

            They're usually perpendicular to the air flow. Bonus points for there being a beefy ATX connector in front.

            So maybe the first stick gets some air, but all the others are hidden behind it and don't get much. I think that's the theory why many heatsinks on ricing sticks tend to have a comb design.

    • encom 17 hours ago
      Finding consumer hardware that isn't riced to the max is getting hard. I wish pcpartpicker had a checkbox to filter out anything with RGB lights. Or one to filter out things marketed towards 13 year old boys - but that might be harder.

      Preempting the inevitable comment: "just turn it off". That doesn't always work. I bought a mouse once, I think it was Razor, that required their electron slop-ware to control the lights. And if you didn't keep the software running, the lights would default to on. I had to take it apart to desolder the LEDs and throw them in the trash. And of course, like all mice I've seen, the screws were under the teflon feet, so I had to mangle them slightly to get in there. It was a decent mouse otherwise, but screw that nonsense.

      • cosmic_cheese 17 hours ago
        The closest I've seen to this are the ASUS ProArt cases/components, which lean toward a modernized, stealthy workstation vibe, as well as some cases from botique Chinese manufacturers like Streacom and Jonsbo/Jonsplus which also go for a sleek but more professional and subdued aesthetic.

        The downside is that they're not cheap.

      • int0x29 16 hours ago
        Ironically for gaming usage that electron slopware can get you VAC banned (I think you need to have used certain features not merely have it installed). I should probably find the OSS alternative that allows me to turn it off.

        It's also getting to a point where I wind up paying a price premium for non capital g gamer hardware. Fortunately opaque cases are still a thing and can hide some of it.

      • AndrewDavis 15 hours ago
        I'm now at the point I research parts to see where the LED control is stored.

        My keyboard LED is controlled internally without software. My mouse requires software to set, but there is open source rgb control software that was trivial to install and set once, uninstall and forget.

        The only one I got wrong was my GPU, which apparently isn't rgb but just has a strip of coloured light beaming at all times.

        Thankfully my case isnt mesh everything, so most light is kept inside.

      • tylerflick 16 hours ago
        Check out OpenRGB. It more often than not supports your device and it runs on most OS’s. I used it to turn off the rave happening in my rig.
      • vladvasiliu 17 hours ago
        Just get the logitech competition. I've had multiple G series mice, they all have on-board memory. I have a cooler master which behaves the same.

        You can program them from a VM, then toss that away and the mouse remembers its settings, even multiple "profiles". You don't have to put up with electron slop-ware or whatever the crap dev platform du jour is. They just work.

      • rpcope1 16 hours ago
        This is honestly why if it didn't start life as an OEM (Dell, HP, Lenovo) part, I just buy Supermicro workstation boards, as they tend to use the better workstation chipsets, don't have any of the silly shit like RGB, and seem to just be more durable and better built in my experience.
      • MisterTea 16 hours ago
        > I bought a mouse once,

        I had a logitech that did the same thing. When I found out I had to use the Windows bloatware to turn the LEDs off I became so enraged that I opened the mouse with my bear hands then twisted and ripped the LEDs off the board.

  • skobes 16 hours ago
    My main home PC is a Puget Serenity workstation from 2017. It has been rock solid and outperforms much newer laptops. And it has almost zero fan noise which is a priority for me. Unfortunately it looks like they may have discontinued the Serenity model, at least I don't see it on the website anymore.
    • theevilsharpie 16 hours ago
      Fractal still sells a Serenity workstation[1], but it's essentially an off-the-shelf AMD Ryzen-based system, installed into a Fractal Design Define 7 Mini case, with a Noctua tower air cooler and case fans replacing the stock cooling. They have a variety of photos showing their customized fan setup in various configurations.[2]

      It's a reasonably well-built system, but $3,500 USD is hard to justify for a basic system with an 8-core CPU, 32 GB of RAM, and no discrete GPU, especially given that it's using parts that you can just purchase and assemble yourself.

      I know that prices of some components have increased significantly, but not by THAT much.

      [1] https://www.pugetsystems.com/solutions/more-workstations/qui...

      [2] https://www.pugetsystems.com/parts/photography/Additional-Co...

    • kg 16 hours ago
      I've been using Puget workstations for like 10 years now and the builds are really reliable. The one time I had issues with a build (not their fault - defective parts), they went the extra mile and rebuilt it after normal troubleshooting failed.

      They do a lot of careful thermal testing and for the inside of their builds they often cut special acrylic dividers, flowguides, supports etc to manage airflow and make sure nothing comes loose like a heavy GPU.

    • erfburfl 7 hours ago
      [dead]
  • rpcope1 15 hours ago
    I am not surprised at all to see the W series Xeons with very high reliability. I know they tend to be pricier than AMD, and maybe not as fast, but I can't recall the last time I managed to kill an E3/E5/W series Xeon in the last 15 years, no matter how hard they're worked. Intel pooched it with the i-series core parts, but the workstation xeons have always been really reliable and more thrifty with power especially at idle than AMD.
  • blargthorwars 7 hours ago
    We've had quite a few large Samsung SATA drives fail or start to fail. 4TB and up seems especially suspicious. Not back to spinning levels of badness, but we had a 3% failure rate. Previously, two years ago, it would have about an order of magnitude less.
  • amelius 15 hours ago
    Did they manage to get USB to work reliably, because ime that's always a gamble.
  • camillomiller 10 hours ago
    They don't sell Macs, so I guess Apple Silicon chips woulnd't make the list anyway, but would be interesting to see reliability compared to the Intel ones. In my experience CPU are nonetheless a very low percentage of failures in consumer hardware these days, regardless of the designer.
    • storus 9 hours ago
      I had two M3 Max 128GB RAM/8TB SSD that had GPU issues (the second one was likely a refurb so probably returned by somebody else) and am now waiting for the third one. M3 Ultra 512GB RAM was rock solid so far though.
  • fmajid 16 hours ago
    Puget is a specialist seller of high-end workstation, so their component choices are certainly a cut above what the average PC seller uses.
    • 0x1ch 16 hours ago
      Yeah, very well respected system builders based in the PNW. They've had some motion for a long time, but it's nice to see someone local mentioned.
  • cmxch 12 hours ago
    Can at least vouch for the (Sapphire Rapids) Xeons. With the right cooling, you can throw absurd TDP generating loads and they just keep on chugging along.

    With octochannel memory, an 8480 can be slightly indistinguishable from an older GPU if used that way.

  • sergiotapia 14 hours ago
    I always dreamed of owning a Puget Systems computer. They seems a cut above the rest.

    Either them or a Falcon Northwest. What other builders exist at this level of premium quality?

    • binarycrusader 9 hours ago
      I ordered a custom Ryzen 9950X3D workstation in a full-size tower from Puget last year with 192GiB of RAM before the memory craze happened and I've been quite happy with it. Zero reliability issues and excellent performance.

      Coincidentally, I also ordered a custom Tiki-based gaming system from Falcon NW for a family member and that's also been amazing.

      I think I would be hard-pressed to choose between the two system builders, but Puget definitely has the edge for workstations since they offer Full-size towers and other hardware that Falcon NW does not. Conversely, Falcon NW offers custom cases and the very best of hardware for gamers with unheard of customization options like custom paint jobs.